And Safety To Customers
“We’ll adapt to the changing attitudes and behaviors of our customers because we have to make them feel comfortable. We have to make them feel safe so that they trust us and come back to the restaurant.”
HBR Interview with Wolfgang Puck
Chef and Restaurateur (June 2020)
Confidence® enables restaurants to increase customer acquisition and retention while controlling costs
Health And Safety Requirements
Health and safety is now a must for customers and employees
Guidelines are confusing and poorly communicated
Decrease in Cost Control
Cost control has become more challenging with new protocols
Inconsistencies of quality customer experiences
Lack of Transparency
Solutions are cumbersome and don’t provide transparency
Reduction in Reservations
Restaurants are seeing a reduction in reservations
How It Works
Team member completes all tasks required for compliance on the Confidence® App. The results are sent to the Confidence Cloud®.
The Confidence Cloud® processes the request with its AI engine, confirms the authenticity, and creates the Badge of ConfidenceTM.
The Badge of ConfidenceTM can be published to the Confidence Smart DisplayTM, Community of ConfidenceTM, or any other digital property.
Value of Confidence®
Increase Customer Loyalty And Retention
Deliver clear, easy-to-understand health and safety measures
Fast Time to Value
Ready-loaded protocols for restaurant procedures
Increase Cost Control
Improve cost control though consistent operations
Reduce customer cancellations due to poor operations
Instant language translation for staff
Increase Food Safety
Ensure standards and protocols are followed
Be Transparent with Customers
Be a part of the Community of ConfidenceTM
Increase restaurant star rating reviews
Use Confidence® to give customers confidence in you
The free trial is 30 days. Have fun. Try it out. Get things done!
The Team Owner is the person who wants to stay informed and understand progress. The Team Manager is the person who helps create a job or task and assigns it to a Team Member. Team Members are the people who execute on the tasks.
We will replace it the next day.
Absolutely! In the app, you can add more Team Managers, Team Members, or Confidence Smart Displays.
Users have access to several templates in the Confidence Marketplace, including those that tackle safety, cleaning, and operational protocols. Users also can create their own templates if they wish.