Bring ConfidenceTM to Guests
ConfidenceTM provides transparency to hosts, guests, and cleaning crews by verifying work has been completed consistently and publishing it on-premise, to any digital device, and community.
“Guests are paying more attention to cleanliness and sanitation than ever before. Airbnb’s enhanced cleaning protocol helps provide a guideline.”
NPR Interview with Brian Chesky,
CEO of Airbnb (Aug 2020)
ConfidenceTM enables Airbnb hosts to increase guest bookings and reduce the costs of refunds
Host Challenges
Poor Communication
Guidelines are confusing and poorly communicated
Health And Safety Requirements
Health and safety is now a must for guests
Decrease in Cost Control
Cost control has become more challenging with new protocols
Lack of Transparency
Solutions are cumbersome and don’t provide transparency
Inconsistent Experiences
Inconsistencies of quality guest stay
Reduction in Bookings
Hosts are seeing a reduction in guest bookings
How It Works
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1
ConfidenceTM
App
Team member completes all tasks required for compliance on the ConfidenceTM App. The results are sent to the ConfidenceTM Cloud.
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ConfidenceTM
Cloud
The ConfidenceTM Cloud processes the request with its AI engine, confirms the authenticity, and creates the Badge of ConfidenceTM.
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Badge of
ConfidenceTM
The Badge of ConfidenceTM can be published to the ConfidenceTM Smart Display, Community of ConfidenceTM, or any other digital property.
Bring Confidence to Guests
With the ConfidenceTM platform, hosts can verify in real-time that their properties are being managed to provide the highest quality of service for guests, and can provide guests with peace of mind about health and safety during each stay.
Value of ConfidenceTM
Increase Guest Loyalty And Retention
Deliver clear, easy-to-understand health and safety measures
Fast Time to Value
Ready-loaded Airbnb cleaning protocols
Increase Cost Control
Improve cost control though consistent operations
Reduce Refunds
Reduce guest refunds due to poor operations
Improve Communication
Instant language translation for staff
Improve Ratings
Increase guest star rating reviews
Reduce Maintenance Costs
Reduce maintenance costs on appliances
Be Transparent with Guests
Be a part of the Community of ConfidenceTM
Use ConfidenceTM to give guests confidence in you
HOST FAQ
The free trial is 30 days. Have fun. Try it out. Get things done!
The Team Owner is the person who wants to stay informed and understand progress. The Team Manager is the person who helps create a job or task and assigns it to a Team Member. Team Members are the people who execute on jobs or tasks.
Absolutely! In the app, you can add more Team Managers, Team Members, or Confidence Smart Displays.
Users have access to several templates in the Confidence Marketplace, including Airbnb Cleaning protocols. Users also can create their own templates if they wish.